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Privacy Policy

Last updated: August 21, 2026
Before relying on this: have it reviewed once by a lawyer familiar with PIPEDA, and confirm the retention periods below match what you actually do. This is a working starting point, not legal advice.

Who we are

RinkoBooks provides bookkeeping, financial reporting and accounting automation services to businesses in Canada and the United States. Tax filing and year-end finalisation are carried out by independent licensed CPA firms, who are separately engaged and hold your data under their own privacy terms. Our accounting professionals are based in India. You can reach us at rinkesh@rinkobooks.in or +1 (587) 936-9081. Our business address is Ahmedabad, Gujarat 382481, India.

What we collect

When you submit our contact or application form, we collect your name, business name, email address, phone number, country, industry, employee count, accounting software, the state of your books, and anything you write in the message field.

If you become a client, we additionally receive access to the financial records you authorise — which may include bank and credit card transactions, invoices, bills, payroll records and supporting documents.

Why we collect it

We do not sell your information. We do not share it with third parties for their marketing purposes.

Where your data is stored

Form submissions from this website are processed and stored by Netlify, our website host.

How your accounting records are stored depends on which arrangement you choose:

In both cases your accounting file itself lives in your own QuickBooks Online account, operated by Intuit, which remains under your ownership and control throughout.

Because our team is located in India, your information is accessed from outside Canada and the United States, and may be subject to the laws of that jurisdiction. By engaging us, you consent to this transfer.

Who can access it

Access is limited to your named point of contact and one reviewer. Access is revoked immediately when a team member leaves. We use read-only access wherever full access is not required, and we provide a signed confidentiality agreement before accessing any client financial data.

Where we connect to your systems by remote desktop, the credentials are held only by the team members assigned to your account, and you can change them or withdraw access at any time without notice. Where we use shared cloud storage, you retain access to the folder and can remove our permissions yourself.

How long we keep it

Enquiry data is retained for 24 months unless you ask us to delete it sooner. Client records are retained for 7 years to meet standard record-keeping expectations, then securely deleted.

Your rights

You may ask us to show you what personal information we hold about you, correct anything inaccurate, delete your information (where we are not required to retain it), or withdraw consent for us to contact you. Email rinkesh@rinkobooks.in and we will respond within 30 days.

Cookies and analytics

This site does not currently use Google Analytics, Meta Pixel, or any similar analytics or advertising tool, and it sets no analytics or advertising cookies. If that changes in the future, this section will be updated to name the tool and describe what it collects.

Email communications

We only send commercial email where permitted under Canada's Anti-Spam Legislation (CASL) and the US CAN-SPAM Act. Every commercial message identifies us, includes our business address, and carries a working unsubscribe link. You can opt out at any time.

Complaints

If you are not satisfied with how we have handled your information, contact us first at rinkesh@rinkobooks.in. In Canada you may also contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

Changes

We may update this policy. The date at the top reflects the most recent version.